Skill Training Group 2nd Phase

Industry

Education (for profit)

Products

Sales Cloud, Experience Cloud

Engagement Type

Product Implementation

Skill Training Group 2nd Phase

As the leading heating and utilities training provider in Scotland, Skills Training Group has facilities in Paisley and Dalgety Bay, Fife. We operate out of state-of-the-art training facilities that allow us to prepare our students for real-world situations, giving them a competitive edge when it comes to being hired and staying gainfully employed.

Founded in 2011, we focus on delivering high-quality, employer-led training that sets our students up for entering the heating and utility workforce in Scotland and the surrounding area. With a reputation for being the leading training provider in Scotland, we’re proud to deliver training and consulting for some of the UK’s most well-known and reputable heating and utility employers, including Scottish Power, Actavo, City Technical Services, and Morrison Utilities Services, Provider and Everwarm.

While the rest of the training industry has stayed static over the last few years, Skills Training Group is continuing to innovate and grow. We believe that the best thing we can do to further the development of professions in the heating and utility niche is to offer practical training that prepares individuals for real-life work.

Beginning Requirements

The client wanted a few updates on the project like multiple online bookings, Joining Instructions, Course Scheduling, and MLP Type Scheduling Calendar. In the multiple online bookings module, he was unable to make multiple bookings for 2+ people as the system was showing the capacity for one person against that course. We have made updates according to the requirements so the client will be able to smoothly use the system.

Solutions

  • Multiple Online BookingsHe was unable to make multiple bookings for 2+ people as the system was showing the capacity for one person against that course. He wanted to view all the bookings against the capacity for the course. So, we have figured it out and made it possible, and due to that, the client was able to view all the bookings against the capacity for the course.
  • Joining InstructionsThe client wanted to send Joining Instructions to his users without adding sessions and appliances specifically for MLP type courses. So we have removed the validation for entering sessions and appliances.
Download Case Study

Project Result

Witness the increase in productivity and reduction in time upon successful delivery of the project.

Management of events through the calendar becomes easy by

79%

Increase in customer retention by

49%

Fetching data from the public site is made easy by

87%

Tracking of payments made easy by

65%

Naresh and Suresh are very good to deal with. They understand my projects and they are always able to make my requirements work for our org.

user

Mark Mcshane

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